Training Center

Your Learning Path

Complete modules to build your product knowledge and earn certifications.

3
Completed
0
In Progress
10
Not Started
Overall completion23%
13 modules

Delta 101

Completed

Learn the fundamentals of delta products, their effects, and how to guide customers.

45 min•3 lessons•Quiz included

Kratom Basics

Completed

Understand kratom strains, effects, and responsible customer guidance.

40 min•4 lessons•Quiz included

Customer Service Excellence

Completed

Master the art of providing exceptional customer experiences.

35 min•4 lessons•Quiz included
04

Compliance & Age Verification

Learn legal requirements and proper verification procedures.

30 min•4 lessons•Quiz included
05

Glass Product Knowledge

Become an expert in glass products, their features, and care.

35 min•4 lessons•Quiz included
06

Advanced Sales Techniques

Elevate your sales skills with advanced strategies and techniques.

40 min•4 lessons•Quiz included
07

Day 1 Essentials

Everything new employees need to know on their first day at High Life.

35 min•4 lessons•Quiz included
08

Store Operations

Master opening, closing, register operations, and daily procedures.

50 min•5 lessons•Quiz included
09

Policies & Conduct

Company policies, employee conduct expectations, and workplace rules

30 min•5 lessons•Quiz included
10

Compliance & Legal

Legal requirements, ID verification, proper terminology, and staying compliant

35 min•5 lessons•Quiz included
11

Money Handling & Banking

Register operations, bank runs, deposits, petty cash, ENR procedures, and counterfeit detection

40 min•5 lessons•Quiz included
12

Inventory & Transfers

VelaPOS transfers, receiving shipments, FIFO procedures, and physical inventory

45 min•5 lessons•Quiz included
13

Kanna Karma: Staff Training

Everything you need to sell Kanna with confidence - products, effects, selling techniques, and safety.

35 min•5 lessons•Quiz included