Register Operations & Cash Handling

Proper cash handling protects both you and the company. Every dollar must be accounted for accurately.

Opening the Register:

1. 1Count your starting drawer (should be $200 standard)
2. 2Verify the count matches the previous close-out
3. 3Sign the drawer verification slip
4. 4Report any discrepancies IMMEDIATELY to management

During Your Shift:

• Keep large bills under the cash tray, not in the slots
• Face all bills the same direction (facing up, same way)
• Count change back to customers out loud
• Never leave the register drawer open
• Close the drawer between every transaction

Counting Back Change:

Always count change back to the customer starting from the purchase amount:

• Sale is $17.43, customer pays $20
• Say: "17.43, 17.50 (give 7 cents), 18 (give 50 cents), 19, 20 (give two $1 bills)"

Cash Drops:

When your drawer exceeds $300, perform a cash drop:

1. 1Count the excess (keep $200 in drawer)
2. 2Fill out the drop slip completely
3. 3Have another employee verify and sign
4. 4Place in the safe immediately
5. 5Never leave cash unattended during a drop

End of Shift:

• Count your entire drawer
• Complete the close-out sheet
• Document any discrepancies with explanation
• Place drawer in safe or hand off to next shift