Opening Procedures
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Lesson 1 of 5

Opening Procedures

A consistent opening routine ensures the store is ready for customers and sets up a successful day.

Before Opening (Arrive 15-30 minutes early)

  1. 1Disarm the alarm system immediately upon entry
  2. 2Lock the door behind you - no customers until opening time
  3. 3Turn on all lights, music, and display lighting
  4. 4Walk the floor - check for anything unusual or out of place
  5. 5Check the safe and review previous night's paperwork

Register Preparation

  • Each drawer starts with EXACTLY $200 (the "bank")
  • Count your drawer BEFORE signing for it
  • Count out loud or use a consistent counting method
  • Verify: 4 twenties, 6 tens, 8 fives, 20 ones, $10 in coins (standard)
  • If the count is wrong, report to manager BEFORE signing

Store Readiness Checklist

  • All products stocked and "faced" (labels forward)
  • Display cases are locked
  • Floors are clean and free of hazards
  • Trash cans are empty
  • Bathrooms are stocked and clean
  • All signage is in place

Opening Time

  • Turn on the "OPEN" sign at exactly opening time
  • Unlock the front door
  • Greet your first customers warmly
  • You're ready for a great day!
Key Takeaways
  • Arrive 15-30 minutes before opening time
  • Count your drawer before signing - report discrepancies
  • Each register starts with exactly $200
  • Walk the floor to check for anything unusual
  • Turn on OPEN sign at exactly opening time
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