Careers & Roles

Job Descriptions

Review the responsibilities, performance goals, and benefits for each role at Highlife. Tap any item to expand the full detail. Understanding your path helps you grow with the company.

Shift Lead

Reports to Store Manager$20.00 / hour

The Shift Lead is the go-to person on the floor during their shift. You are responsible for delivering an exceptional customer experience, maintaining expert-level product knowledge, supporting smooth store operations, and personally contributing to the store's sales goals. When a manager is not present, you are the leader.

Key Responsibilities

Tap each responsibility to see the full expectation.

Key Performance Indicators

These are the metrics your performance will be measured against.

Salary & Benefits

Paid Time Off5 PTO days per calendar year
Sick Days3 paid sick days per calendar year
Medical, Vision & DentalOffered through BCBS after 90 days
Life & AD&D100% company paid after 90 days

Salary effective date: 6/14/2026

Standard Language for All Positions

Reporting Structure
Reports directly to assigned supervisor.
Work Environment
Retail, office, warehouse, and field environments as applicable.
Physical Requirements
Ability to sit, stand, walk, lift, bend, and perform job-related duties as required.

This job description is not intended to be an exhaustive list of all responsibilities, duties, or qualifications associated with the position. Responsibilities may change based on business needs. Employees are expected to perform other duties as assigned by management.

5300 Old Pineville Rd STE 156, Charlotte, NC 28217
704-333-3972