Shift Lead
The Shift Lead is the go-to person on the floor during their shift. You are responsible for delivering an exceptional customer experience, maintaining expert-level product knowledge, supporting smooth store operations, and personally contributing to the store's sales goals. When a manager is not present, you are the leader.
Key Responsibilities
Tap each responsibility to see the full expectation.
Key Performance Indicators
These are the metrics your performance will be measured against.
Salary & Benefits
Salary effective date: 6/14/2026
Standard Language for All Positions
- Reporting Structure
- Reports directly to assigned supervisor.
- Work Environment
- Retail, office, warehouse, and field environments as applicable.
- Physical Requirements
- Ability to sit, stand, walk, lift, bend, and perform job-related duties as required.
This job description is not intended to be an exhaustive list of all responsibilities, duties, or qualifications associated with the position. Responsibilities may change based on business needs. Employees are expected to perform other duties as assigned by management.