Age Verification Requirements
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Lesson 1 of 5
Age Verification Requirements
Age verification is non-negotiable. Every single customer must be ID'd - no exceptions.
The Rule is Simple:
Check EVERY customer's ID, EVERY time. Even if:
- They look 80 years old
- You've seen them every day for a year
- They're in a hurry
- They get upset about it
Acceptable IDs:
- State-issued driver's license
- State-issued ID card
- US Passport
- Military ID
Not Acceptable:
- Expired IDs (check the date!)
- Photos of IDs on phones
- Student IDs
- Work badges
- Foreign IDs without proper verification
How to Check:
- 1Ask for ID before starting the transaction
- 2Check the photo matches the person
- 3Check the birth date (must be 21+)
- 4Check the expiration date
- 5Look for signs of tampering or fakeness
- 6When in doubt, refuse the sale
VelaPOS Requirement:
The system will prompt you to enter the customer's birth date. You MUST get this from the actual ID - never guess or skip.
Key Takeaways
- Check EVERY customer's ID - no exceptions
- Must be 21+ for all purchases
- Only accept valid, unexpired government-issued IDs
- Photos of IDs on phones are NOT acceptable
- Always enter birth date in VelaPOS from the actual ID