Age Verification Requirements
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Lesson 1 of 5

Age Verification Requirements

Age verification is non-negotiable. Every single customer must be ID'd - no exceptions.

The Rule is Simple:

Check EVERY customer's ID, EVERY time. Even if:

  • They look 80 years old
  • You've seen them every day for a year
  • They're in a hurry
  • They get upset about it

Acceptable IDs:

  • State-issued driver's license
  • State-issued ID card
  • US Passport
  • Military ID

Not Acceptable:

  • Expired IDs (check the date!)
  • Photos of IDs on phones
  • Student IDs
  • Work badges
  • Foreign IDs without proper verification

How to Check:

  1. 1Ask for ID before starting the transaction
  2. 2Check the photo matches the person
  3. 3Check the birth date (must be 21+)
  4. 4Check the expiration date
  5. 5Look for signs of tampering or fakeness
  6. 6When in doubt, refuse the sale

VelaPOS Requirement:

The system will prompt you to enter the customer's birth date. You MUST get this from the actual ID - never guess or skip.

Key Takeaways
  • Check EVERY customer's ID - no exceptions
  • Must be 21+ for all purchases
  • Only accept valid, unexpired government-issued IDs
  • Photos of IDs on phones are NOT acceptable
  • Always enter birth date in VelaPOS from the actual ID
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